In our ongoing commitment to enhance communication through our outage management system, we are introducing a new text messaging service. This service is designed to keep you informed about outage related alerts. All members with a registered cell phone number at BECI will be automatically included in this service.
Upon the system's launch, you will receive a welcome message from (337) 463-6221. Please save this in your contacts as BECi. If you prefer not to receive outage texts from this system, simply reply with QUIT to unsubscribe.
During an outage, you can inquire about its status by texting STATUS to (337) 463-6221. This will provide information on whether we are aware of the outage, if it has been verified, or if a crew has been dispatched. If we are not aware of your outage you can report it by texting OUT and following the provided prompts.
For assistance, texting HELP will provide you with a link to the outage map along with some basic instructions. We believe this outage text messaging service will contribute to a more efficient and convenient outage management experience for our members.