I think there is an issue with my “smart meter”. How do I have it looked at?

BECi’s new meter system has significantly improved the accuracy and timeliness of meter reading and billing and has significantly reduced the number of estimated bills per month. If your meter is not working correctly, it will stop and send a message to our dispatch center. We will then dispatch a technician or lineman to install a new meter. In cases where a member was seeing erratic or a large jump in kWh, the issue has been on the members’ side.